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Palm Travel Group - Powered by Honeymoon Wishes

Couple's FAQ

Couple's Frequently Asked Questions

What is a honeymoon gift registry?

This honeymoon registry allows you to register components of your honeymoon or destination wedding online. Instead of receiving a crock pot, you could receive an upgrade on your honeymoon suite, or a romantic dinner as wedding gifts!
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How does this honeymoon registry work?

  1. Take five minutes to sign up and Register your honeymoon plans with our registry service, for free. You will select items and activities you'd like to experience on your honeymoon. Start Here
  2. Reveal your registry to friends and family, who will purchase gifts for your celebration!
  3. Receive your gifts. Details Here
  4. Enjoy your gifts and Remember your honeymoon forever!

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Why should we use this honeymoon registry?

This registry provides the most full service honeymoon registry for brides that expect a higher standard for their wedding. We provide live customer service through our toll free number to help you, friends and family that need assistance (just in case they are not computer savvy or just want to talk a real person!).
  • We are the only registry that offers the option to have gifts delivered to hotelthat are partnered with us.
  • You can withdraw your gift monies anytime, as many times as you like, with no extra fees!
  • We are PCI compliant to ensure your friends and families money and information are secure.
  • We have served more wedding couples than any other honeymoon registry in the world!
  • You can book travel through whomever you would like, or use one of our 58,000 travel agent partners.
  • Choose from our pre made registry templates or create your own with a choice of over 400 photos. See Sample Registries
  • We have the most extensive list of hotel partners, gift choices and extras, like a photo album, where friends and family can print photos for free!
  • Have the honeymoon of your dreams, all presented in a fun and tasteful design to your wedding guests.

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When will we receive gift funds from this honeymoon registry?

Receiving all the wonderful gift funds your friends and family purchase for you is simple. Your gift funds will be sent DIRECT TO YOU via bank to bank transfer or you may choose to receive a check in the mail. Choose to have gift funds:

Sent straight to your US bank account with our free unlimited ACH bank to bank direct deposit. This is the most efficient and secure method. Funds will be available 1-2 business days after we process the payment.

OR

Have a check mailed to you via regular US postal service (We do not track check payments and can not be responsible for lost mail - a great reason to "Go Green" and use the bank to bank transfer service.)

Gifts may be collected at any time, as many times as you'd like. Gift funds, not requested, will automatically be sent 5 days before your honeymoon. Additional payments will be processed one business day after your honeymoon date. If you are an international couple your gift funds will be sent to you via a US dollar check or Paypal if you have a Paypal account.


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How much does it cost to use the wedding registry and wedding website?

We charge a small service & handling fee to maintain a professional full service registry for you, your friends and family. This service & handling fee provides an ad free registry experience, wedding website and social networking tools, with the highest level of security, encryption and insurance. Our team is here to answer calls toll free, process checks and credit card transactions of your guests.

You may choose to have the service & handling fee added or deducted from each gift amount. Adding it to the transaction means that the purchaser will be charged a 9.65% service & handling fee at check-out. Deducting the service & handling fee will have the gift amount transfer at 7% less than the listed amount to you, with the gift purchaser paying a reduced service fee of 2.65%. If the fee is added to the gift, purchasers can receive a 2.65% discount if they choose to mail a check directly bringing the total service fee to 7%.

Guests from around the world can make a contribution towards your honeymoon with ease which means no shipping or carrying gifts with them to your wedding destination. Please feel free to call us with any questions.
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What does the service & handling fee cover?

Service Fee BreakdownThe service charge covers your account management, unlimited fund transfers, coordination with partner resorts, cruise lines, and tour providers; your wedding web site, order processing, gift announcements, email wizard, merchant account fees (that we are charged) and toll free live customer service to assist your guests. We ensure that your guest's transactions are processed at the highest rate of secure SSL encryption, and protected by a $3,000,000.00 insurance policy against identity theft and fraud.

This is not simply a fee for processing monies; it's a fee so that we can continue to provide outstanding services for you. To run this registry company, we have a dedicated team, providing a high quality and professional service.

Store registries carry costs such as shipping, taxes and gift-wrap charges to cover the services. The service fee this registry charges is often less than these charges imposed on your guests. The honeymoon registry saves your guests time and gas with the comfort and convenience of purchasing their gift from their home or office. And, there is no hassle or embarrassment of returning or exchanging unwanted gifts for you!
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How do we notify our guests about our Honeymoon Wishes registry and wedding website?

We provide:
  • Downloadable announcements to print
  • An email announcement wizard
  • A wedding website
  • A full online photo album
  • A wedding blog
  • A share tool, to post your registry on Facebook, Twitter and other social media sites

Make sure your family knows how special this is to you, by using any or all of these helpful methods.
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What is a Wedding Website?

Approximately 80% of today's wedding couples create a wedding website to share stories of how they met, their engagement, details for the wedding day, travel arrangements, etc.

Learn more about your free wedding website tool here: Wedding Website
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What if some of my wedding guests aren't that computer friendly?

No problem! Our customer service representatives are happy to help and will take orders for your wedding registry over the phone. It is part of the outstanding customer service we offer and what makes us the premiere honeymoon registry. Our toll free phone number is found on every page of the honeymoon registry site 1-877-699-5884.
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Do you book the activities on my Honeymoon Wishes registry for me?

You have the freedom to choose the supplier for any gift you receive, as we are NOT booking the item for you just because it is listed on your gift registry. If the supplier requires you to book in a certain manner, you will find those terms under 'Notes to Couple', in each item description and via an email notification, once the item is purchased.
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Will you send the gift money from my honeymoon registry to my travel agent?

Gift money will be sent direct to you or your resort, in accordance with your chosen payment method during signup. It is best to have funds transferred directly to you via our bank to bank transfer option. You can email, call or log-in at anytime to collect funds.
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How will I know how much to ask for?

When setting up your Honeymoon Wishes registry, we provide a suggested gift amount for each item, based on the suppliers in that area. However, you are free to ask for whatever you would like. We recommend using varied denominations to accommodate all guests and checking with your travel professional or supplier for exact pricing. All prices vary by location, availability, and are subject to change without notice. You can break down the amounts any way you choose.

For example, if an item is going to cost you $200.00, you may ask for '2 gifts of $100.00' or '4 gifts of $50.00'. If you've chosen to have gifts go to your hotel, those prices will be listed in the exact amount for you.
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How am I notified of a purchase from my Honeymoon Wishes gift registry?

You will receive an email notice to view your 'Gift Announcement',filled out by the gift giver. Guests can also choose to print out this customized gift announcement, with a personal message and photo of their gift, to hand deliver to you. You can log in to your account at anytime and go to 'view gifts' to review gift details, givers and announcements. Guest can also post their gift announcement on your honeymoon registry under the 'Well Wishes' section.

You can then compose a hand written thank you card, right through your account.
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When will my Honeymoon Wishes registry be active? When will my honeymoon registry close?

Guests can view and begin purchasing gifts immediately after creating your Honeymoon Wishes registry. Your honeymoon gift registry will remain active until you would like to delete it.
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What if we don't know where we are going but want to use the honeymoon registry?

If you have not booked your honeymoon trip or destination wedding yet and are not sure where you are going we suggest choosing 'Undecided' or 'It's a Surprise!', when creating your registry. You can always update the specific location for your honeymoon later. You can still add your wishes in a general way while planning.
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Can I use this honeymoon gift registry if I am not from the US?

Yes, absolutely! All amounts will be listed in US$. Unless you've chose to have your gift money sent directly to your hotel/cruise line, we ask that you use a PayPal account so that we can send you money in a timely manner. If you choose to transact in British Pounds, please use our UK site: www.HoneymoonWishes.co.uk.
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Can I use this site for my Anniversary, Birthday or Graduation Celebration?

Yes! We have many couples use this site for their Anniversary or Vow Renewal. You can also visit AnniversaryWishes.com. For your Birthday, Graduation, Retirement or any other special event, we've created the fun and versatile site CelebrationWishes.com!
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Can we set this up for a wedding couple as a surprise?

Yes, you can set this up for someone else as a surprise. However, it is very important to notify our office of all the details. Please email specific details of your situation along with your contact information to support@eregistrygifts.com.
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Who manages this honeymoon registry site? Are you a secure company?

Honeymoon Wishes provides all support and software for the honeymoon registry and has served over 120,000 couples since 2003. We are also very proud to be the honeymoon registry chosen by world-renowned travel and leisure companies.. We have been selected as the honeymoon registry for over 58,000 travel agents in the United States and Canada. We are tested every day for security by Go Daddy, are the only PCI compliant honeymoon registry, have an A+ Better Business Bureau rating and are a California Corporation. We are happy to speak with you if you have any questions.
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How do I make changes?

To make changes or learn how to manage your registry click here: How Does It Work
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